THE HONEYCAKE Original will keep its best appearance and flavour
for a minimum of 10 days. You can store it in a room temperature
or in a fridge, away from strongly scented ingredients.

For the longest freshness we recommend refrigerating, preferably in an air-tight container. Avoid direct sunlight and/or very high temperatures to prevent melting.

THE HONEYCAKE Pandan - coconut will keep its best appearance and flavour for a maximum of 10 days and has to be kept in the fridge.

Yes, you can absolutely travel with THE HONEYCAKE within Australia and also overseas. You can pack THE HONEYCAKE in carry-on or checked bags.

However, we advise to check the destination country's customs rules.

Yes, you can freeze it for up to 3 months.

Yes we can but while we do take every precaution to avoid any cross contamination, all our cakes are prepared in the same area. So it may contain traces of nuts and it is not suitable for people with a severe allergy to nuts.

No, we use a wheat flour. But we make a gluten free HONEYCAKE as a special throughout the year. However, while we do take every precaution to avoid any cross contamination, all our cakes are prepared in the same area so it may contain traces of gluten and it is not suitable for people (celiacs) with serious allergy to gluten.

We recommend you to "Join the Wish list" in the Gluten free section to be notified when GF HONEYCAKE is available to order again.

Yes, it is. We don't use any meat inside the cake, only pure butter.

No, unfortunately we can't make honey free, egg free, butter free or milk free HONEYCAKE. 

Our Pandan-coconut HONEYCAKE and Cheesecake are 100% halal.

Our Original HONEYCAKE is not halal as it contains liquer. However you can pre-order Halal version. Please note you can order by whole cakes only. So the only sizes you can order are Traditonal Rounds and Slabs that can be packed into 6 Small Boxes or 4 Big Boxes for traveling purposes. Please visit our Halal section to pre-order.

Please allow minimum 3 business days lead time for halal orders. Any orders received with less than 3 days lead time may not be accepted.

No it does not. There is a cooked egg only.

Our products are all handmade in our little production in Fremantle, WA.

We use unprocessed raw honey sourced from Margaret River region of Western Australia.

Yes, we dispatch our Premium Gift Boxes every Wednesday morning.

Not just yet but we are working on it!

The Pandan HONEYCAKE must be kept refrigerated, therefore we can't ship it.

We only ship The Original HONEYCAKE. 

We only ship the Premium Gift Boxes of The Original HONEYCAKE.

You certainly can! We can ship a pack of 3 Halal Premium Gift Boxes.  

Yes, minimum we can send is one Premium Gift Box. 

Yes, the maximum order for shipping is 5 Premium Gift Boxes per 1 purchase.

It depends on where you are. We ship express so generally it takes about 2 business days. 

It depends on the number of Premium Gift Boxes you wish to purchase.

Shipping fee for 1 Premium Gift box is $10, for 2 Premium Gift Boxes is $15 and if you order 3-5 Premium Gift Boxes, the shipping is free of charge.

Yes, there is $23 minimum for local delivery, which is the size of Small box.

The delivery comes usually between 8am - 3pm, depending on the delivery route and number of deliveries.

If you have a special request for delivery time, please contact us prior placing the order to check the expected arrival time.

We recommend that you have THE HONEYCAKE delivered to a location where someone can receive an order and store it as advised. 

As THE HONEYCAKE is a heat sensitive, the cream can start melting if exposed to a direct sun or high temperatures. So we cannot take responsibility for any melting or spoilage when stored inappropriately.

You definitely can.

However, please provide us with the best contact number for the recipient, so our driver can call them if needed during the delivery.

Once You place the order you will receive a confirmation email with the details of your order and the order number.

If you placed the order but haven’t received a confirmation email by the end of the following business day, please email us at info@thehoneycake.com or call us 0422 601 707.