The Honeycake Original will keep its best appearance and flavour
for a minimum of 10 days. You can store it in a room temperature
or in a fridge, away from strongly scented ingredients.

For the longest freshness we recommend refrigerating, preferably in an air-tight container. Avoid direct sunlight and/or very high temperatures to prevent melting.

The Pandan - coconut Honeycake will keep its best appearance and flavour for a maximum of 10 days and has to be kept in the fridge.

Yes, you can travel with the Honeycake within Australia and also overseas. You can pack it in carry-on or checked bags.

However, we advise to check the destination country's customs rules.

No, we use a wheat flour. But we make a gluten free version of the Honeycake that is available to order online.

Our Pandan-coconut HONEYCAKE and Cheesecake are 100% halal.

Our Original Honeycake is not halal as it contains liquer.

However you can pre-order Halal version online.

Unfortunately, due to possible contamination, we don't make nut free cakes.

Yes, it is.

No, unfortunately we don't make a vegan friendly version of the Honeycake.

No, it contains only cooked eggs.

We use local raw honey sourced from Margaret River region.

Minimum order is $30.

For orders less than $59, delivery is charged at a flat rate of $15.

For orders over $59, deliver is free of charge!

Unfortunately, we are not able to do the same day delivery as our drivers are leaving early morning. 

The online orders for deliveries are closing at midnight prior the delivery day. Our current delivery days are Wednesday and Friday only.

We recommend that you have THE HONEYCAKE delivered to a location where someone can receive an order and store it as advised. 

As THE HONEYCAKE is a heat sensitive, the cream can start melting if exposed to a direct sun or high temperatures. So we cannot take responsibility for any melting or spoilage when stored inappropriately.

The delivery comes between 7am - 6pm, depending on the delivery route and number of deliveries.

We will send out a notification SMS with the approximate delivery time to the shipping/recipient's phone number. The SMS will be sent out in the morning before the delivery starts.

Due to high number of deliveries we won't be able to accommodate any delivery time requests. If you know nobody will be home most of the day, we recommend to leave an esky in front of the door or add the cooler bag to your order so you will find The Honeycake in its best condition.

You definitely can.

However, please provide us with the best contact number for the recipient, so our driver can call them if needed during the delivery.

Please, be advised that due to a current situation with COVID-19, Australian Post is experiencing delays in deliveries within Australia, due to limited flights, social distancing requirements and increased parcel volumes. These delays might affect the Express delivery as well and because we are not able to affect the transportation in any way, we cannot guarantee that your parcel will be delivered within 3 business days as usually is. 

Yes, however we only ship our Original Honeycake in Premium Gift Boxes and Small Premium Gift Boxes and dispatch them currently every Wednesday.

Due to significant delays currently experienced in Express international shipping, we do not ship internationally.

The Pandan HONEYCAKE must be kept refrigerated, therefore we can't ship it.

We only ship The Original HONEYCAKE. 

Yes, minimum order for shipping is $59.

Yes, the maximum order for shipping is 5 Premium Gift Boxes or 9 Small Premium Gift Boxes per 1 purchase.

It generally takes about 2-3 business days but currently it can take longer due to covid delays.

There is a flat shipping rate of $15. Shipping on orders over $100 receive free Express Shipping.

Once you place the order, you will receive an email with confirmation that your order has been received and have to be now processed.

All orders are processed manually. Therefore if you placed your order outside of business hours, it will be processed the following business days and you will received another confirmation email, once your order is successfully processed.

If you placed the order but haven’t received a confirmation email by the end of the following business day, please email us at info@thehoneycake.com or call us 0422 601 707.

Yes we do. Please send us email with the name and address of your business to wholesale@thehoneycake.com so we can provide you with further information.