THE HONEYCAKE Original will keep its best appearance and flavour
for a minimum of 10 days. You can store it in a room temperature
or in a fridge, away from strongly scented ingredients.

For the longest freshness we recommend refrigerating, preferably in an air-tight container. Avoid direct sunlight and/or very high temperatures to prevent melting.

THE HONEYCAKE Pandan - coconut will keep its best appearance and flavour for a maximum of 10 days and has to be kept in the fridge.

Yes, you can absolutely travel with THE HONEYCAKE within Australia and also overseas. You can pack THE HONEYCAKE in carry-on or checked bags.

However, we advise to check the destination country's customs rules.

Yes, you can freeze it for up to 3 months.

Yes you can but while we do take every precaution to avoid any cross contamination, all our cakes are prepared in the same area. So it may contain traces of nuts and it is not suitable for people with a severe allergy to nuts.

No, we use a wheat flour. But we make a gluten free HONEYCAKE as a special throughout the year. However, while we do take every precaution to avoid any cross contamination, all our cakes are prepared in the same area so it may contain traces of gluten and it is not suitable for people (celiacs) with serious allergy to gluten.

Great news! Gluten free HONEYCAKE is now available for pick ups and deliveries until furtner notice. Pre-ordering is necessary as there is limited amount only. Place your order now!

Yes, it is. We don't use any meat inside the cake, only pure butter.

No, unfortunately we can't make honey free, egg free, butter free or milk free HONEYCAKE. 

Our Pandan-coconut HONEYCAKE and Cheesecake are 100% halal.

Our Original HONEYCAKE is not halal as it contains liquer. However you can pre-order Halal version. Please note you can order by whole cakes only. So the only sizes you can order are Traditonal Rounds and Slabs that can be packed into 6 Small Boxes or 4 Big Boxes for traveling purposes. Please visit our Halal section to pre-order.

Great news! Our Halal version of the Original HONEYCAKE is now available in the size of individual Big and Premium Gift Boxes for a limited time. Pre-orders are necessary. 

Please allow minimum 3 business days lead time for halal orders. Any orders received with less than 3 days lead time may not be accepted.

No it does not. There is a cooked egg only.

Our products are all handmade in our little production in Fremantle, WA.

We use unprocessed raw honey sourced from Margaret River region of Western Australia.

Please, be advised that due to a current situation with COVID-19, Australian Post is experiencing delays in deliveries within Australia, due to limited flights, social distancing requirements and increased parcel volumes. These delays might affect the Express delivery as well and because we are not able to affect the transportation in any way, we cannot guarantee that your parcel will be delivered within 3 business days as usually is. 

Yes, however we only ship our Original Honeycake in Premium Gift Boxes and Small Premium Gift Boxes and dispatch them currently every Wednesday.

Due to significant delays currently experienced in Express international shipping, we do not ship outside of Australia at the moment.

The Pandan HONEYCAKE must be kept refrigerated, therefore we can't ship it.

We only ship The Original HONEYCAKE. 

We only ship the Premium Gift Boxes and Small Premium Gift Boxes of The Original HONEYCAKE.

You certainly can! We now ship Halal Premium Gift Boxes within Australia.  

Pre-orders are necessary.

Yes, minimum we can send is one Premium Gift Box or 2 Small Premium Gift Boxes. 

Yes, the maximum order for shipping is 5 Premium Gift Boxes or 9 Small Premium Gift Boxes per 1 purchase.

It depends on where you are. We ship express so generally it takes about 2-3 business days.

Please, be advised that during the COVID-19 Australian Post is experiencing delays, therefore it might take a day or 2 extra for parcels to arrive. There might also be delays during the festive season such as Christmas, Easter, Mother's Day or Father's Day and we are not able to guarantee the delivery times.

It depends on the number of Premium Gift Boxes you wish to purchase.

Shipping fee for 1 Premium Gift box or 2 Small Premium Gift Boxes is $10, for orders over $100 the shipping is free of charge.

We are currently shipping to Asian countries and costs of shipping are:

1-2 Premium Gift boxes = $110

3-5 Premium Gift boxes = $145

IMPORTANT UPDATE! Due to current significant delays in international express shipping, we do not ship outside Australia until further notice.

Great news! There isn't a minimum requirement for the delivery.

Yes, we do have a delivery fee of $6.99 for all orders under $50.

For orders over $50 the delivery is free of charge.

Unfortunately, we are not able to do the same day delivery as our drivers are leaving early morning. 

The online orders for deliveries are closing at midnight prior the delivery day. Our current delivery days are Mondays, Wednesdays and Fridays only.

The delivery comes between 7am - 6pm, depending on the delivery route and number of deliveries.

We will send out a notification SMS with the approximate delivery time to the shipping/recipient's phone number. The SMS will be sent out in the morning before the delivery starts.

Due to high number of deliveries we won't be able to accommodate any delivery time requests. If you know nobody will be home most of the day, we recommend to leave an esky in front of the door or add the cooler bag to your order so you will find The Honeycake in its best condition.

We recommend that you have THE HONEYCAKE delivered to a location where someone can receive an order and store it as advised, alternatively you can leave an esky in front of the door or add the cooler bag to your order so you will find The Honeycake in its best condition.

If you are ordering delivery to an apartment building or any building with no safe place to leave the cake or an access for our delivery driver, please ensure someone will be present to receive the order. If we are unable to leave your order at a safe spot, it will be delivered to our closest shop, when you can pick it up later.

As THE HONEYCAKE is a heat sensitive, the cream can start melting if exposed to a direct sun or high temperatures. So we cannot take responsibility for any melting or spoilage when stored inappropriately.

Once you place the order, you will receive an email with confirmation that your order has been received and have to be now processed.

All orders are processed manually. Therefore if you placed your order outside of business hours, it will be processed the following business days and you will received another confirmation email, once your order is successfully processed.

If you placed the order but haven’t received a confirmation email by the end of the following business day, please email us at info@thehoneycake.com or call us 0422 601 707.

Yes we do. Please send us email with the name and address of your business to wholesale@thehoneycake.com so we can provide you with further information.