We recommend that you have The Honeycake delivered to a location where someone can receive an order and store it as advised, alternatively you can leave an Esky in front of the door or add the cooler bag to your order so you will find The Honeycake in its best condition.
If you are ordering delivery to an apartment building or any building with no safe place to leave the cake or an access for our delivery driver, please ensure someone will be present to receive the order. If we are unable to leave your order at a safe spot, it will be delivered to our closest shop, when you can pick it up later.
As The Honeycake is heat sensitive, the cream can start melting if exposed to direct sun or high temperatures. So we cannot take responsibility for any melting or spoilage when stored inappropriately.